Overview of Our Company
Western Computer System & Electronics is An independent IT company, and we specialize in providing IT Solutions utilizing the latest Information & Communication Technologies.
Our core business includes Maintenance & Repair Services for any brand of Computers, Printers, Servers, and related peripherals; Structured Cabling for Data / Telephone – Voice / Power; and Implementation of LAN / WAN-based solutions. User Training, Systems Administration and Help Desk facilities further strengthen our product and service portfolio. Our services have been used by most blue-chip private and Public sector organizations in Sri Lanka.
Our Quality Principles
- We want to delight our customers, this is why we market the highest quality products & services and strive to provide our customers with the best after-sales service in the Information Technology (IT) business.
- Our Customer is the final judge of our quality. His or her verdict on our product or services is final.
- Our Quality goal is always “First Time Right” “Zero Defects”.
- We are committed to dealing with inquiries and complaints promptly and thoroughly and to effect deliveries punctually.
- Each of the WCSE Team Members contributes towards achieving our quality goals. It is therefore our collective responsibility from a Trainee to a Board Director to ensure that we maintain the highest standards of work.
- Anyone of our Team members who identify a problem that may affect the quality of our services or products will strive to advise the co-team members to take corrective action.
- We strive not only to prevent faults but also to eliminate their causes.